CTSS
CTSS
Monday to Friday
8 a.m. to 5 p.m.
8 a.m. to 5 p.m.
Overview
Campus Technology Support Services (CTSS) assists campus departments and staff to acquire and install all technology products on campus. CTSS also provides support and maintenance for all equipment in the classrooms, labs, staff offices, and events on campus, such as:
- Desktops (PC & Mac)
- Laptops (PC & Mac)
- Printers (networked and standalone)
- Local Area Network (LAN)
- Wireless Local Area network (WLAN)
- Audio and video system (AV)
- Projectors and Videoconferencing
For any technical assistance, contact the ITSS Help Desk at services.sjeccd.edu/tdclient/home/ or by phone 408-270-6411.
CTSS Work Order Request
Complete the request below through our ITSS Help Desk portal, services.sjeccd.edu/tdclient/home, powered by TeamDynamix.
services.sjeccd.edu/tdclient/home, and login with your District email address and password, and then choose Submit
an IT Request.
services.sjeccd.edu/tdclient/home, and login with your District email address and password, and then choose Submit
an IT Request.
Please contact the Help Desk at 408-270-6411.
CTSS Team
| Name | Title | Hours |
|---|---|---|
| Phong "Ken" Nguyen | Supervisor | 8 am-5 pm |
| Jimmy Luong | Systems Administrator | 8 am-5 pm |
| Alex Zamora | Network Technician II | 7 am-4 pm |
| Joe Barraza | Network Technician | 7 am-4 pm |
| Linh Chung | Network Technician | 8 am-5 pm |
| Daniel Ezquerro | Network Technician | 8 am-5 pm |